Introduction

Leonard Sullivan (“Leonard Sullivan,” “I,” “me,” or “my”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how I collect, use, disclose, and safeguard information when you visit https://leonardsullivan.com, contact me, subscribe to communications, download resources, schedule a consultation, or otherwise interact with the website and its services.

By using this website or submitting information through it, you acknowledge the practices described in this Privacy Policy.

Contact Information

Name: Leonard Sullivan
Website: https://leonardsullivan.com
Email: leonard@leonardsullivan.com

Information We Collect

The information collected depends on how you interact with the website.

We may collect information that you voluntarily provide, including:

  • First and last name
  • Email address
  • Mobile phone number
  • Business or company name
  • Website address
  • Business type or industry
  • Information about your business, agency, or project
  • Consultation scheduling information
  • Communication preferences
  • Messages, questions, or inquiry details
  • Any other information you choose to provide

Please do not submit confidential, proprietary, financial, medical, or other sensitive information unless it is specifically requested and necessary for the service you are seeking.

Information Collected Automatically

When you visit the website, certain information may be collected automatically through cookies, analytics, and similar technologies, including:

  • Internet Protocol address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Time spent on the website
  • Referring website or source
  • General geographic location
  • Website interactions and usage data
  • Date and time of access

How We Use Your Information

We may use collected information to:

  • Respond to questions and inquiries
  • Schedule and manage consultations
  • Provide requested information or resources
  • Evaluate potential consulting or agency engagements
  • Communicate about your business, project, or appointment
  • Provide customer support
  • Operate, maintain, and improve the website
  • Understand how visitors use the website
  • Measure website and marketing performance
  • Improve content, resources, and services
  • Prevent fraud, misuse, or security threats
  • Maintain appropriate business records
  • Comply with legal obligations
  • Send email or SMS marketing communications when you have separately consented to receive them

Information submitted through LeonardSullivan.com may also be used to determine whether services offered through LeadForge are appropriate for your needs. If your inquiry relates to LeadForge services, your information may be used to respond to that inquiry and facilitate the requested consultation.

Email Communications

If you subscribe to email updates or separately consent to receive marketing communications, I may send you:

  • Website and content updates
  • Articles, videos, and educational resources
  • Local SEO and AI Search information
  • Marketing and automation insights
  • Consultation follow-ups
  • Service information
  • Event or webinar invitations
  • Other relevant business communications

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message.

Unsubscribing from marketing emails will not prevent delivery of necessary transactional messages, such as consultation confirmations, appointment reminders, or direct responses to your requests.

6. SMS and Text Messaging

6.1 Program Description

If you voluntarily provide your mobile phone number and separately opt in, I may send text messages related to your inquiry, scheduled consultation, requested services, customer support, or selected marketing preferences.

Consent to receive text messages is not a condition of purchasing a product, scheduling a consultation, or using any service.

Transactional and Customer-Care Messages

These messages may include:

  • Responses to inquiries
  • Consultation confirmations
  • Appointment reminders
  • Scheduling updates
  • Requested follow-up information
  • Customer-support communications
  • Service-related updates

Marketing Messages

If you separately consent to marketing texts, messages may include:

  • New articles, videos, or resources
  • Local SEO and AI Search insights
  • Marketing automation information
  • Service announcements
  • Event or webinar invitations
  • Promotional communications

Transactional and marketing consent may be collected separately where required.

6.2 Message Frequency

Message frequency varies depending on your interactions and communication preferences.

6.3 Message and Data Rates

Message and data rates may apply according to your mobile carrier and service plan.

6.4 Opting Out

You may revoke SMS consent at any time by replying STOP or by contacting me directly through the contact information listed in this policy.

After opting out, you may receive one final confirmation message. No additional SMS messages will be sent unless you subsequently opt in again.

6.6 Mobile Information Sharing

Mobile information, SMS opt-in data, and consent records will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

Information may be provided to service providers that support the messaging program, such as CRM platforms, telecommunications providers, SMS delivery providers, appointment-scheduling platforms, hosting providers, and customer-support tools. These providers may use the information only to perform services on my behalf.

All categories described in this Privacy Policy exclude text-messaging originator opt-in data and consent. That information will not be shared with third parties for their marketing purposes.

7. Cookies and Analytics

LeonardSullivan.com may use cookies, pixels, analytics tools, and similar technologies to:

  • Operate website features
  • Remember visitor preferences
  • Understand website traffic
  • Measure content and website performance
  • Identify technical problems
  • Improve the visitor experience
  • Evaluate marketing effectiveness

These technologies may be provided by services such as:

  • Google Analytics
  • Google Tag Manager
  • Website hosting providers
  • Appointment-scheduling providers
  • Customer relationship management platforms
  • Email and marketing automation providers

You may limit or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.

8. How Information May Be Shared

I do not sell your personal information for monetary compensation.

I may disclose information when reasonably necessary to:

  • Website hosting and maintenance providers
  • Analytics and performance-measurement providers
  • CRM and marketing automation providers
  • Email and SMS delivery providers
  • Appointment-scheduling providers
  • Cloud storage and technology providers
  • Contractors or service providers working on my behalf
  • LeadForge, when your inquiry relates to LeadForge or its services
  • Accountants, attorneys, and other professional advisors
  • Government agencies, regulators, or law-enforcement authorities when required by law
  • Parties involved in a business reorganization, merger, acquisition, financing, or transfer of assets

Service providers are expected to safeguard personal information and use it only for the services they provide.

9. Data Security

I use commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure. You provide information through the website at your own risk.

10. Data Retention

I retain personal information only for as long as reasonably necessary to:

  • Respond to inquiries
  • Manage consultations
  • Provide requested services
  • Maintain business and communication records
  • Fulfill the purposes described in this policy
  • Resolve disputes
  • Enforce agreements
  • Meet legal, accounting, or regulatory obligations

Retention periods may vary depending on the type of information and the reason it was collected.

11. Your Privacy Rights

Depending on where you live and applicable law, you may have the right to:

  • Request access to personal information maintained about you
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Request information about how your information is used
  • Withdraw email or SMS consent
  • Object to or restrict certain uses of your information
  • Request a portable copy of certain information
  • Opt out of certain data-sharing or targeted-advertising practices, when applicable

To submit a privacy request, contact:

Email: leonard@leonardsullivan.com

I may need to verify your identity before completing a request. Certain information may be retained when required by law or when a lawful exception applies.

You will not be discriminated against for exercising a privacy right provided by applicable law.

12. Third-Party Websites and Services

The website may contain links to third-party websites and services, including:

  • YouTube
  • LinkedIn
  • Social media platforms
  • Appointment-scheduling platforms
  • LeadForge
  • Embedded videos or media
  • Referenced publications and resources
  • Other websites or software providers

I do not control and am not responsible for the content, security, or privacy practices of third-party websites. Review the privacy policy of each third-party service before providing personal information.

13. Children’s Privacy

LeonardSullivan.com is intended for a general adult and business audience. It is not directed to children under 13, and I do not knowingly collect personal information from children under 13.

If I learn that personal information from a child under 13 has been collected, I will take reasonable steps to delete it. A parent or guardian who believes a child has submitted information may contact me using the information in this policy.

14. Changes to This Privacy Policy

I may update this Privacy Policy periodically to reflect changes in the website, services, technology, or applicable requirements.

Updates become effective when posted to this page. The “Last Updated” date at the top identifies the most recent revision.

I encourage you to review this policy periodically.

15. Contact Me

If you have questions about this Privacy Policy, the website’s data practices, or your personal information, contact:

Leonard Sullivan
Website: https://leonardsullivan.com
Email: leonard@leonardsullivan.com