1. Acceptance of Terms

Welcome to LeonardSullivan.com.

These Terms & Conditions (“Terms”) govern your access to and use of https://leonardsullivan.com, including its articles, videos, downloadable materials, consultation scheduling, communications, SMS programs, and other content or services.

Throughout these Terms, “Leonard Sullivan,” “I,” “me,” and “my” refer to Leonard Sullivan and the operation of LeonardSullivan.com.

By accessing or using this website, submitting information, or scheduling a consultation, you agree to these Terms. If you do not agree, please discontinue your use of the website and its services.

2. Eligibility

You may browse the publicly available content on this website subject to these Terms.

You must be at least 18 years old and legally capable of entering into a binding agreement to schedule a consultation, purchase a service or product, or enter into a professional engagement through this website.

By submitting a form, scheduling a consultation, or purchasing a service, you represent that the information you provide is accurate and that you meet all applicable eligibility requirements.

3. Website Purpose

LeonardSullivan.com is a personal and professional website focused on subjects that may include:

  • Local SEO
  • AI Search and emerging search technology
  • Local business marketing
  • Reputation management
  • Marketing automation
  • Multi-location marketing
  • Agency development and operations
  • Starting a digital marketing agency
  • Business systems and process improvement
  • Entrepreneurship
  • Professional experience and thought leadership

The website may provide articles, videos, interviews, case studies, presentations, downloadable resources, consultation opportunities, and links to related services.

Content may be updated, removed, expanded, or changed at any time without notice.

4. Educational and Informational Content

All content provided through LeonardSullivan.com is intended for general educational and informational purposes only.

Nothing on this website constitutes legal, financial, accounting, tax, investment, employment, or other regulated professional advice. You should consult an appropriately qualified professional before making decisions requiring specialized advice.

Marketing, SEO, AI Search, business, and agency-related content reflects my experience, research, and professional perspective. It should not be treated as a guarantee that the same methods will produce identical results for every business.

Search platforms, artificial intelligence systems, marketing technologies, laws, regulations, and industry practices change frequently. Although I make reasonable efforts to provide useful and accurate information, I do not guarantee that every article, video, recommendation, example, or resource will remain complete, accurate, or current.

5. Consultations and Professional Services

Consultations are subject to availability and may be rescheduled or declined when necessary.

Submitting an inquiry or scheduling a consultation does not automatically create a client, consultant, agency, fiduciary, or other professional relationship. A professional relationship exists only when the applicable parties have entered into a separate written agreement.

A consultation may be used to discuss:

  • Local SEO and AI Search
  • Local business visibility
  • Reputation management
  • Marketing automation
  • Multi-location marketing
  • Lead generation and follow-up
  • Agency development
  • Business systems and processes
  • Potential LeadForge services

If an inquiry relates to LeadForge, it may be referred to or handled through LeadForge. Any LeadForge engagement will be governed by the applicable proposal, service agreement, payment terms, and other written terms provided for that engagement.

No statement made during an introductory consultation constitutes a guarantee of performance, revenue, rankings, leads, customers, business growth, or any other result.

6. No Guarantee of Results

Business and marketing results vary based on numerous factors outside my control, including:

  • Market conditions
  • Competition
  • Industry
  • Location
  • Budget
  • Website quality
  • Business reputation
  • Customer demand
  • Platform changes
  • Search-engine algorithms
  • AI-platform behavior
  • Implementation quality
  • Speed and consistency of execution
  • The accuracy and completeness of information provided

Testimonials, case studies, performance examples, client outcomes, and past results are provided for illustrative purposes only. They do not represent or guarantee that you will achieve the same or similar results.

You remain responsible for evaluating and implementing any strategy, recommendation, system, tool, or process discussed on this website or during a consultation.

7. User Responsibilities

When using the website, you agree to:

  • Provide accurate and truthful information
  • Submit inquiries only for legitimate purposes
  • Use the website in compliance with applicable laws
  • Respect intellectual property and other legal rights
  • Protect the confidentiality of any account credentials
  • Avoid interfering with the website’s security or operation
  • Avoid submitting unlawful, harmful, or malicious content
  • Avoid attempting unauthorized access to systems or data
  • Avoid misrepresenting your identity or affiliation

You are responsible for the decisions you make based on information obtained through this website.

8. Prohibited Uses

You may not:

  • Copy, reproduce, republish, sell, or distribute website content without written permission
  • Present website content as your own original work
  • Scrape, crawl, harvest, or extract website content or data through unauthorized automated means
  • Use website content to train, develop, or improve an artificial intelligence model without written permission
  • Circumvent access controls or security features
  • Upload malicious software, scripts, or code
  • Attempt to gain unauthorized access to the website or related systems
  • Interfere with website functionality or availability
  • Use the website for fraudulent, abusive, or unlawful purposes
  • Collect personal information about other visitors
  • Impersonate Leonard Sullivan, LeadForge, or another person or organization

Access may be limited or terminated if these Terms are violated.

9. Intellectual Property

Unless otherwise stated, the content on LeonardSullivan.com is owned by or licensed to Leonard Sullivan and is protected by applicable copyright, trademark, and intellectual-property laws.

Protected content may include:

  • Written articles
  • Videos and audio
  • Graphics and images
  • Logos and branding
  • Presentations
  • Templates and frameworks
  • Downloadable resources
  • Website design and layout
  • Case studies
  • Service descriptions
  • Original methods and educational materials

You may view and use publicly available content for your own personal, noncommercial education.

You may not reproduce, modify, publish, distribute, sell, sublicense, create derivative works from, or commercially exploit website content without prior written permission.

Brief quotations and links may be used for commentary or reference when legally permitted, provided that Leonard Sullivan and LeonardSullivan.com receive clear attribution.

“LeadForge” and associated branding may be owned separately and remain subject to their applicable intellectual-property rights.

10. User Submissions and Feedback

If you submit a question, testimonial, suggestion, comment, idea, or other material, you represent that you have the right to provide it and that it does not violate another party’s rights.

You retain ownership of original content you submit. However, you grant me a nonexclusive right to use submitted information as reasonably necessary to:

  • Respond to your inquiry
  • Provide a requested consultation or service
  • Operate and improve the website
  • Maintain appropriate business records
  • Comply with legal obligations

Testimonials, case studies, names, logos, or identifiable business results will not be published as endorsements without appropriate authorization.

General suggestions or feedback may be used to improve the website, content, or services without compensation or attribution.

11. SMS and Text Messaging

11.1 SMS Program Description

If you voluntarily provide your mobile phone number and separately opt in, I may send SMS messages related to your inquiries, consultations, appointments, requested services, customer support, and selected marketing preferences.

Consent to receive SMS messages is not a condition of scheduling a consultation, purchasing a product or service, or otherwise interacting with LeonardSullivan.com.

Transactional and Customer-Care Messages

Messages may include:

  • Responses to inquiries
  • Consultation confirmations
  • Appointment reminders
  • Scheduling updates
  • Requested follow-up information
  • Customer-support communications
  • Service-related updates

Marketing and Promotional Messages

If you separately consent to receive marketing texts, messages may include:

  • New articles and videos
  • Educational resources
  • Local SEO and AI Search updates
  • Marketing and automation information
  • Service announcements
  • Event or webinar invitations
  • Promotional communications

Transactional and marketing SMS consent may be collected separately where required.

11.2 Message Frequency

Message frequency varies based on your interactions and communication preferences.

11.3 Message and Data Rates

Message and data rates may apply according to your mobile carrier and service plan.

11.4 Opting Out

You may revoke SMS consent at any time by replying STOP or by communicating your request through another reasonable method.

After opting out, you may receive one final confirmation message. No additional SMS messages will be sent unless you opt in again.

11.6 Carrier Disclaimer

Mobile carriers are not responsible for delayed or undelivered messages. Message delivery is subject to carrier availability, network conditions, and other factors outside my control.

11.7 SMS Privacy

SMS communications are governed by the LeonardSullivan.com Privacy Policy.

Mobile information, text-message opt-in data, and consent records will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

Information may be provided to service providers that support the messaging program, including CRM platforms, SMS delivery providers, telecommunications providers, appointment-scheduling platforms, website hosts, and customer-support providers. These providers may use the information only to perform services on my behalf.

12. Third-Party Websites and Services

LeonardSullivan.com may contain links to, integrations with, or embedded content from third-party websites and services, including:

  • YouTube
  • LinkedIn
  • Social media platforms
  • LeadForge
  • Appointment-scheduling platforms
  • Analytics providers
  • Email and CRM platforms
  • Software tools
  • Publications and external resources

Third-party websites have their own terms, privacy policies, security practices, and availability. I do not control and am not responsible for third-party content, products, services, accuracy, security, or privacy practices.

You access third-party websites and services at your own discretion and risk.

13. Affiliate Links and Recommendations

The website may occasionally reference or link to software, platforms, products, or services that I use, recommend, or discuss.

Some links may be affiliate or referral links, meaning I may receive compensation if you make a purchase or take another qualifying action. When applicable, I will make reasonable efforts to disclose the affiliate relationship.

Compensation does not guarantee a positive review or recommendation. You are responsible for evaluating whether a product or service is appropriate for your needs.

14. Website Availability

I may modify, suspend, restrict, or discontinue any portion of the website at any time without notice.

I do not guarantee that:

  • The website will always be available
  • Access will be uninterrupted
  • Every feature will function without error
  • Content will remain available indefinitely
  • The website will be free from harmful code
  • Technical issues will be corrected immediately

Maintenance, platform changes, security concerns, technical failures, or events outside my control may affect availability.

15. Disclaimer of Warranties

To the fullest extent permitted by applicable law, LeonardSullivan.com and all associated content and services are provided on an “as is” and “as available” basis.

I disclaim all express or implied warranties, including warranties of:

  • Accuracy
  • Completeness
  • Reliability
  • Availability
  • Merchantability
  • Fitness for a particular purpose
  • Noninfringement
  • Specific business or marketing results

I do not warrant that the website, its content, or any third-party service will meet your requirements or produce a particular result.

Separate professional services may be subject to additional warranties or terms expressly stated in a written service agreement.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Leonard Sullivan and LeonardSullivan.com will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to:

  • Your use of or inability to use the website
  • Reliance on website content
  • Implementation of marketing or business information
  • Loss of revenue, profits, data, opportunities, or goodwill
  • Search-ranking or platform changes
  • Decisions made using website content
  • Website interruptions or technical failures
  • Third-party websites, platforms, products, or services
  • Unauthorized access to information despite reasonable safeguards
  • Communication delays or delivery failures

If liability cannot legally be excluded, total liability arising from your use of the publicly available website will not exceed the greater of the amount you paid directly for the applicable website service during the preceding six months or $100.

Limitations applicable to paid consulting or agency services may be addressed separately in the governing written agreement.

Some jurisdictions do not allow certain warranty exclusions or limitations of liability. In those jurisdictions, these provisions apply only to the maximum extent permitted by law.

17. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Leonard Sullivan and LeonardSullivan.com from claims, damages, liabilities, losses, and reasonable expenses arising from:

  • Your misuse of the website
  • Your violation of these Terms
  • Your violation of applicable law
  • Your infringement of another party’s rights
  • Content or information you submit through the website

This section does not require you to indemnify any party for conduct that cannot legally be indemnified.

18. Privacy

Your use of LeonardSullivan.com is also governed by the website’s Privacy Policy, which explains how personal information is collected, used, retained, and disclosed.

Privacy Policy: https://leonardsullivan.com/privacy-policy
Terms & Conditions: https://leonardsullivan.com/terms-&-conditions

If your final page uses a different URL, update this link before publishing.

19. Governing Law and Disputes

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

Any dispute arising from these Terms or the use of LeonardSullivan.com will be brought in a state or federal court with appropriate jurisdiction in California, unless applicable law requires otherwise.

Before filing a formal claim, the parties agree to make a reasonable good-faith effort to resolve the dispute through direct communication.

20. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in full force to the extent permitted by law.

21. No Waiver

Failure to enforce a provision of these Terms does not waive the right to enforce that provision or any other provision in the future.

22. Changes to These Terms

I may update these Terms periodically to reflect changes in the website, services, business practices, or applicable requirements.

Revised Terms become effective when posted to this page. The “Last Updated” date identifies the most recent revision.

Your continued use of the website after revised Terms are posted constitutes acceptance of those revisions.

23. Contact Information

Questions about these Terms & Conditions may be directed to:

Leonard Sullivan
Website: https://leonardsullivan.com
Email: leonard@leonardsullivan.com

Privacy Policy: https://leonardsullivan.com/privacy-policy
Terms & Conditions: https://leonardsullivan.com/terms-&-conditions